Frequently Asked Questions
Where can I find my order tracking information?
Tracking information will be provided once your order has shipped. Please allow time for tracking to update after your shipping confirmation is sent.
Didn’t receive an order confirmation?
Check your spam or junk folder. If it’s not there, contact us with email used for your order.
How should I store my research products?
For best results, store refrigerated and protected from direct light.
How do I view lab results?
Visit our Testing & Results page to view available third-party testing for each research product.
When will my order ship?
Orders typically processed and shipped within 1-2 business days. Tracking information will be provided once shipped.
Is there a minimum order?
Yes. $250 minimum order
How much is shipping?
Shipping is a flat $15. Free shipping on orders over $500
Are your products intended for human consumption?
No. All products are sold strictly for research purposes only and are not intended for human consumption.
Contact Us
Questions about an order, products, or general inquiries? Contact us and we will get back to you as soon as possible.